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HOW TO ORDER


The best way to order or ask questions regarding our merchandise is by phone: call 562-592-1752 (Pacific Time). We prefer to work by phone. Please leave a message if no one answers. Be sure to specify item number and name.
Email us to request the price, when not specified on the site, to place your order or to ask a question regarding our merchandise ONLY. Please give us complete contact information, including phone, and, make sure to specify both item number and name. You must include your address and phone number.

SALES & RETURN POLICY

PRICES: All prices are net in U. S. Dollars and are subject to change. All items subject to prior sale. In the event of duplicate orders, our policy is "first come, first served." If it happens that you are "shut out" of an item, we will gladly try to locate a like item or one similar for you.
PAYMENT INFORMATION: We accept payment by money order, cashier's check, personal or company check, and Visa, MasterCard and American Express Credit Cards*.  Payment by money order or cashier's check is best, since we can then ship your item as soon as we receive the payment. Personal or business checks must clear your bank before we ship your order (check clearance usually takes 5 working days, but can be as long as 10 days, depending on your bank).
*(Credit Cards accepted from United States buyers only)

We Accept

Cash

Check

Money Order 

Cashier's Check


SALES TAX: On any item shipped to a California address, we are required by law to collect the California state sales tax (currently 7.75%) on the amount of purchase (not on shipping and insurance costs).
SHIPPING INFORMATION: You pay only actual shipping charges and insurance fee. We pack most items for free and do not add surcharges. Extra large items are packed commercially and you are charged only the amount that we prepay -- no surcharge. We need an address including ZIP Code to calculate shipping and insurance charges, and shippers always want your telephone number to assist in delivery. We usually ship via UPS, occasionally USPS.
RETURN POLICY: Due to the uniqueness of our merchandise, we do not accept returns. If you have questions about one of our items, please contact us before ordering. We'll be more than happy to answer to the best of our knowledge. All sales are final on special orders.
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